When you attend for a test of any kind, be it at the surgery or hospital, you should be clearly informed of:
1. Who Your Test Result Will Be Sent To And When The Result Will Be Available.
If a test is performed at the surgery then the test result will be sent back to us. If it is a test performed at, or at the request of, the hospital then the test result will normally be sent back to the Hospital Specialist who ordered the test. When you have any test performed, please ensure that you are clear who the result will be sent to, and when you can expect it to be available.
2. How You Are To Be Informed Of Your Test Result
Tests performed at and for the surgery
If your test result comes back normal then you will not be notified. However, if it comes back abnormal in any way then we will advise you of this and of any action required either by telephone or letter, depending on the urgency of it.
If you are in any doubt or require clarification or reassurance, please ring the surgery and ask for the secretaries to call you back to advise you of your results. Secretaries offer call backs every afternoon between 2.30pm and 4.30pm. Our secretarial staff are not qualified to comment on results, other than to provide the doctor's remarks on the result, so if you require further clinical information thereafter you should ask for a phone call from the doctor.
If you wish, you can be informed of your test results by text message. Please see the link below for details, or pick up one of our information sheets and application forms from reception.
If your test was taken at the surgery prior to a one of our regular chronic illness check up appointments such as diabetes, cardiovascular or hypertension clinics then our nurse will discuss your results with you at your next clinic appointment
Please note that we have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
Tests performed at/or for the hospital
The results of any tests or investigations done at or for the hospital normally, in the first instance, go back to the hospital specialist who requested the test. The hospital staff undertaking the test and/or your specialist should advise you how and when you will be informed of your results. If not, please ring and make enquiries with your hospital specialist's secretary and ask them to inform you how/when you will be notified about your results.
If you have any queries, or you are unsure who your test/investigation result will go back to, please do not hesitate to speak to one of our secretaries at the surgery who will be able to advise you on this or make further enquiries on your behalf.